Privacy Policy
How we collect, use, and protect your information.
Last updated: February 2025
1. Introduction
DDPRINT N PACKAGING PRIVATE LIMITED ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are a registered company under the Companies Act, 2013, with CIN U22219UP2022PTC169147.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, business name, and address when you contact us, request a quote, or place an order.
- Order Information: Details of your orders, including product specifications, quantities, and delivery preferences.
- Technical Information: IP address, browser type, device type, and pages visited when you use our website.
- Communication Records: Correspondence with us via email, phone, or contact forms.
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and enquiries
- Provide customer support and respond to your requests
- Send you quotes, order confirmations, and updates
- Improve our website, services, and user experience
- Comply with legal obligations and protect our rights
- Send promotional communications (only with your consent)
4. Sharing of Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who assist us in operations (e.g., payment processors, shipping partners) under strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or government authority.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is fully secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and contact records may be retained for a minimum of 7 years as per Indian business and tax regulations.
7. Your Rights
Under applicable Indian law, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data in certain circumstances
- Withdraw consent for marketing communications
To exercise these rights, contact us at [email protected].
8. Cookies and Tracking
Our website may use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.
11. Contact Us
For questions about this Privacy Policy or our data practices, contact us at:
DDPRINT N PACKAGING PRIVATE LIMITED
C 385, First Floor, Sector 10, Gautam Buddha Nagar, Noida, Uttar Pradesh, India - 201301
Email: [email protected]